Privacy Policy

Last Updated: 15/11/2025

SytePilot (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you interact with our website, services, and digital products.

By using our website or services, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name

• Email address

• Phone number

• Business information

• Any details you submit through forms, landing pages, or chat features

Automatically Collected Information

• IP address

• Browser type and device data

• Pages visited

• Time spent on the site

• Cookies and tracking data

Lead & Marketing Data

If you submit a form, request a quote, or sign up for an offer, we may store:

• Contact preferences

• Project details

• Communication history

2. How We Use Your Information

We use collected data to:

• Provide and deliver our website and services

• Respond to inquiries or requests

• Create and manage client accounts

• Improve website performance and user experience

• Send updates, promotions, or marketing emails (you can unsubscribe anytime)

• Run analytics to understand traffic and usage patterns

• Support future advertising campaigns (such as retargeting)

• Enhance security and detect fraudulent activity

3. Cookies & Tracking Technologies

SytePilot uses cookies and similar tracking technologies to improve user experience, analyze website performance, and support marketing functions.

Types of Cookies We Use

• Essential cookies — Required for site functionality

• Analytics cookies — Monitor traffic and user behavior

• Marketing cookies — Support remarketing and advertising

You can disable cookies in your browser settings, but some features may stop working properly.

4. Third-Party Tools & Integrations

We may use trusted third-party tools for:

• Website analytics

• Email marketing

• Form submissions

• Customer support

• Advertising and tracking

• Automation and CRM functions

These third parties may process data on our behalf under strict confidentiality agreements.
We do not disclose the internal platforms or systems used to manage these tools.

5. How We Protect Your Data

We use reasonable administrative, technical, and physical security measures to safeguard your information from:

• Unauthorized access

• Misuse

• Loss or alteration

However, no method of transmission over the internet is 100% secure.

6. Data Sharing

We do not sell your personal information.

We may share data only with:

• Trusted service providers (for analytics, email delivery, CRM, or advertising)

• Legal authorities if required by law

• Business partners under strict confidentiality

All sharing is limited to what is necessary to provide our services.

7. Your Rights (GDPR / CCPA & Global Compliance)

Depending on your location, you may have the right to:

• Access the data we hold about you

• Request corrections

• Request deletion of your data

• Opt out of marketing communications

• Restrict or object to data processing

• Request a copy of your data

To make a request, contact us using the details below.

8. Email Marketing & Communication

When you provide your email, you may receive:

• Project updates

• Service announcements

• Marketing or promotional emails

You can unsubscribe anytime using the link in any email.

9. Advertising & Remarketing

We may use advertising platforms (e.g., Google, Meta, or others) for remarketing and paid ads.

This may involve:

• Tracking visitor interactions

• Displaying personalized ads

• Using cookies or pixels for targeting

You can adjust your ad preferences directly within these platforms.

10. Children’s Privacy

Our services are not directed to children under 13.
We do not knowingly collect information from minors.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
The “Last Updated” date will reflect the latest version.

12. Contact Us

If you have questions about this Privacy Policy or your data, please contact:

SytePilot
📧 [email protected]
🌐 www.sytepilot.co.uk